IT Outage Update

Our services are slowly recovering from last week’s IT outage. Please be patient with us as we try to clear the backlog. We apologise for any inconvenience caused. Thank you for your understanding.

Contact us online. Get help from your GP with our online consultation service.

Order a Repeat Prescription

NHS App

Download the NHS App, or open the NHS website in a web browser, to set up and log in to your NHS account. Owned and run by the NHS, it is a simple and secure way to access a range of NHS services online.

NHS App displayed on mobile phone

At Newham Vicarage Practice, we recommend that you use the NHS App to order repeat medications. It is quick and safe, putting you in control of your orders. 

If you don’t have online access, ask your pharmacist to request repeat medications for you.

Non-repeat medications may not be visible online. Order those via your Pharmacy or via our Repeat Prescription Request Form.

It is simple to manage request repeat prescriptions via our online service. Simply log in and select an option.

HOW LONG DOES IT TAKE FOR MEDICATION TO BE ISSUED? 

Once you place your order, it usually takes 2 working days for the prescription to be available at your Nominated Pharmacy. On occasions, the doctor may take a little longer.

To avoid delays, ensure you place your request if you have less than 7 days left on your medication. 

NOMINATED PHARMACY

Prescriptions will be sent to a pharmacy of your choice – please inform us which Pharmacy you would like to use.

f no Pharmacy has been selected we will send a prescription to Vicarage Lane Pharmacy (based in the same building). 

MEDICATION REVIEWS 

Any repeat medication needs to be reviewed by a doctor, pharmacist or prescribing nurse at least once a year, this will usually be done by the doctor, so you don’t need to book an appointment for this reason.

If however, you are suffering from certain conditions, we may ask you to attend more frequently when this is required.

MEDICATIONS ON REPEAT DISPENSING (ISSUED IN BATCHES)

For some patients using certain medicines, your GP can approve the pharmacy to issue a batch of the prescription. Such items can be requested less frequently as the batch is issued once, to last for a longer period. This is called repeat dispensing.

The Pharmacy will automatically issue these medicines to you and will let you know when you need to renew them. You will need to contact your pharmacy to renew this.

The repeat dispensing medicines do not appear in the NHS App at the moment.

Remember to order your prescriptions if you have less than 7 days’ worth of medication. Allow at least 2 working days before collecting your prescription.

REQUESTING MEDICATIONS OVER THE PHONE

We ask patients not to call us to request medication over the phone, but to use online systems or a Pharmacy. This is to reduce any potential errors on each side.